Privacy Policy

Data we collect

We collect account information such as your username and email address, the pipeline and connector configuration you create, billing status, and operational records needed to run, secure, and support the service.

Google Sheets access

When you connect Google Sheets, you authorize Orchestrace to access only files you explicitly select with Google Picker. Orchestrace requests the drive.file scope and does not enumerate your entire Google Drive.

During file selection, a short-lived access token is exposed in browser memory to Google Picker. Browser code does not persist that token. Orchestrace stores encrypted server-side OAuth credentials so authorized pipelines can continue to run after the browser session ends.

How data is used

We use this information to provide the service, execute your pipelines, show run history, maintain security, process billing, diagnose failures, and respond to support requests.

Storage and security

Connector credentials are encrypted server-side. We use access controls, logging, and operational safeguards intended to protect account and pipeline data. No internet service can guarantee absolute security.

Sharing

We share information only with service providers needed to operate Orchestrace, when you direct an integration to send data to a connected service, or when disclosure is required to protect the service or comply with applicable legal obligations.

Retention and deletion

We retain information while your account is active and as needed to operate, secure, and support the service. Retention can also depend on backup, fraud-prevention, billing, and legal requirements. Contact us to request account-data deletion.

Your choices

You can disconnect an integration in Orchestrace or revoke Google access from your Google Account. Revoking or disconnecting access prevents affected pipelines from using that connection until you authorize it again. You may also contact us to ask about, correct, or delete your account information.

Contact

Questions about this policy can be sent to support@orchestrace.com.